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Mason Easy Pay - Poooooooor cst service

Bitches...rude rude. Train yo employees
#1194859
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Yes I ordered 3 pairs of shoes that totaled 223.63 and they told me I had to pay a down payment . well after I received the letter for the down payment I noticed they had the wrong shipping address. So when I sent the down payment in I attached a letter to the money...
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1.0
I didn't like
  • Are crooks
#1192129
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Mason Easy Pay - Good experiences

I have been ordering from Mason Easy for about 5 years. I order for me, kids, and grandchildren. I have love the shoes. I have returned some for different reasons and have had no issues. I call and the answer my questions.
#1183223
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I purchased a pair of light up tennis shoes for my grandson in early November for Christmas I had to pay a down payment which was not a problem, the shoes were to big so I sent them right back to exchange for a different size and color, was sent back in time enough so...
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Product
#1168906
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Have used Mason Shoes for a few years and completely satisfied with the quality of purchases. Mason Shoes are Ripping Off their customers on shipping charges. They charge $19.95 for two pair off shoes sent in the same package. I bought one pair a couple of weeks ago...
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3.0
#1166157
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After being a customer since 2016, and spending appx. $900 or more in 2017, making all payments before they are even due, this company had nerve to ask for a "down payment" for a stinking $17.95 item I tried to order! Laugh out Loud! That is funny...nothing has...
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3.3
I liked
  • Fast shipping
I didn't like
  • Requests for down payments
#1164519
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Every order subject to credit approval, ok...I can accept that! Every order is not considered equally though when Mason assesses the amount of down payment they require; for ex., 2 orders, 1st order 4 items. 2nd order 3 items, to replace out of stock items in 1st...
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1.9
#1153249
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I ordered the womens toggle sweater. According to the size chart in catalog i needed a medium which was what i thought b/c the majority of my shirts and sweaters are Medium. When i tried it on it was WAY to big. I called customer service and after waiting on hold for...
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#1144064
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Mason Pay offers a credit plan but beware before buying from this site. They are very uncompassionate and inconsiderate. I have paid them diligently on time until I had an emergency in my family. I wrote them about it however they didn't care so it is a lesson learned...
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2.6
#1118647
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Contact Mason Easy Pay

Mailing Address:
Mason Easy Pay
1251 1st Ave.
Chippewa Falls, Wisconsin 54774
United States
Phone:
(866) 229-2314
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Mason Easy Pay Products and Services

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Mason Easy Pay - Experienced online shopper

Very poror/rude customer service. They blamed me for putting in the wrong shipping address but I didn't put any shipping address. I clicked the box that said use my billing address. After days on the phone and countless supervisors which are also rude. They finally resent my order. Last time I will order from them.
1.7
Details
Diversity of Products or Services
Price Affordability
Product or Service Quality
#1096747
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