Mason Easy Pay - Poooooooor cst service
Bitches...rude rude. Train yo employees
Yes I ordered 3 pairs of shoes that totaled 223.63 and they told me I had to pay a down payment . well after I received the letter for the down payment I noticed they had the wrong shipping address. So when I sent the down payment in I attached a letter to the money...Read more
I didn't like
- Are crooks
Mason Easy Pay - Good experiences
I have been ordering from Mason Easy for about 5 years. I order for me, kids, and grandchildren. I have love the shoes. I have returned some for different reasons and have had no issues. I call and the answer my questions.
I purchased a pair of light up tennis shoes for my grandson in early November for Christmas I had to pay a down payment which was not a problem, the shoes were to big so I sent them right back to exchange for a different size and color, was sent back in time enough so...Read more
Have used Mason Shoes for a few years and completely satisfied with the quality of purchases. Mason Shoes are Ripping Off their customers on shipping charges. They charge $19.95 for two pair off shoes sent in the same package. I bought one pair a couple of weeks ago...Read more
After being a customer since 2016, and spending appx. $900 or more in 2017, making all payments before they are even due, this company had nerve to ask for a "down payment" for a stinking $17.95 item I tried to order! Laugh out Loud! That is funny...nothing has...Read more
- Fast shipping
I didn't like
- Requests for down payments
Every order subject to credit approval, ok...I can accept that! Every order is not considered equally though when Mason assesses the amount of down payment they require; for ex., 2 orders, 1st order 4 items. 2nd order 3 items, to replace out of stock items in 1st...Read more
I ordered the womens toggle sweater. According to the size chart in catalog i needed a medium which was what i thought b/c the majority of my shirts and sweaters are Medium. When i tried it on it was WAY to big. I called customer service and after waiting on hold for...Read more
Mason Pay offers a credit plan but beware before buying from this site. They are very uncompassionate and inconsiderate. I have paid them diligently on time until I had an emergency in my family. I wrote them about it however they didn't care so it is a lesson learned...Read more
Mason Easy Pay - Experienced online shopper
Very poror/rude customer service. They blamed me for putting in the wrong shipping address but I didn't put any shipping address. I clicked the box that said use my billing address. After days on the phone and countless supervisors which are also rude. They finally resent my order. Last time I will order from them.
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