Product: Mason Easy Pay Customer Care Clear all filters (0 of 13 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Overcharged me for shipping fees then added late fees and penalties. Real scammers. Customer service reps wont help you they have a quota. The only solution was to take them to court. They purposely send you the wrong size, charge you for shipping then charge you for...
Read more
Anonymous
Delores

I didn't know that it would be so difficult to contact someone at this company. All I get on the phone is to make a payment. I need to speak to a live person regarding somethi...

2.1
Product
Mason Easy Pay Customer Care
I didn't like
  • Hate it
#1246382
Reply to reviews
I order merchandise and they never have it in stock and blame “their suppliers”. Failed Leadership at the top. It is not your “suppliers” job to manage your inventory. Duhh! Another American brand sabotaged by Fake leadership. It seems past the time their investors or...
Read more
2.4
Product
Mason Easy Pay Customer Care
#1243100
Reply to reviews
Please stay away from this company it is garbage. They pride themselves in stealing from their customers. On October 2017 my mother purchased 3 items. A taupe coat. An two track suits. All three items were returned because they were not true to size and fit my mother...
Read more
Product
Mason Easy Pay Customer Care
#1238018
Reply to reviews
purchased 2 pair shoes total 134.93-paid due bill of 20.24-sent shoes back now told i owe an addional 15.90-total they want will be 36.14 for returned shoes i cannot wear-service dept said this is normal everyday way--DO NOT USE THIS PLACE YOU MUST PAY EVEN WHEN SEND...
Read more
Product
Mason Easy Pay Customer Care
#1230149
Reply to reviews
Show

Mason Easy Pay - About my bill I cant find my customer number to place order or see current

You have not talked to me keep hanging up b 4 I Talk to a real person
3.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Mason Easy Pay Customer Care
#1229882
Reply to reviews
Show

Mason Easy Pay - Good experiences

I have been ordering from Mason Easy for about 5 years. I order for me, kids, and grandchildren. I have love the shoes. I have returned some for different reasons and have had no issues. I call and the answer my questions.
Product
Mason Easy Pay Customer Care
#1183223
Reply to reviews
After being a customer since 2016, and spending appx.$900 or more in 2017, making all payments before they are even due, this company had nerve to ask for a "down payment" for a stinking $17.95 item I tried to order! Laugh out Loud! That is funny...nothing has changed,...
Read more
3.3
Product
Mason Easy Pay Customer Care
I liked
  • Fast shipping
I didn't like
  • Requests for down payments
#1164519
Reply to reviews
I ordered the womens toggle sweater.According to the size chart in catalog i needed a medium which was what i thought b/c the majority of my shirts and sweaters are Medium. When i tried it on it was WAY to big. I called customer service and after waiting on hold for an...
Read more
Product
Mason Easy Pay Customer Care
#1144064
Reply to reviews
Mason Pay offers a credit plan but beware before buying from this site.They are very uncompassionate and inconsiderate. I have paid them diligently on time until I had an emergency in my family. I wrote them about it however they didn't care so it is a lesson learned...
Read more
2.6
Product
Mason Easy Pay Customer Care
#1118647
Reply to reviews
Show

Mason Easy Pay - Experienced online shopper

Very poror/rude customer service. They blamed me for putting in the wrong shipping address but I didn't put any shipping address. I clicked the box that said use my billing address. After days on the phone and countless supervisors which are also rude. They finally resent my order. Last time I will order from them.
1.7
Details
Diversity of Products or Services
Price Affordability
Product or Service Quality
Product
Mason Easy Pay Customer Care
#1096747
Reply to reviews