Mason Easy Pay
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Mason Easy Pay Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mason Easy Pay has 2.5 star rating based on 101 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Mason Easy Pay to a friend or colleague.
- Rating Distribution
Pros: Easy to order products, Always good, Fast shipping.
Cons: Requests for down payments, Are crooks, Limited guarantee.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mason Easy Pay has 2.5 star rating based on 101 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Mason Easy Pay to a friend or colleague.
- Rating Distribution
Pros: Easy to order products, Always good, Fast shipping.
Cons: Requests for down payments, Are crooks, Limited guarantee.Recent recommendations regarding this business are as follows: "when will I be able to order from you all again I paid you all off", "Shop elsewhere", "Be nice snd polite", "Great Company been with them a long time", "Probably".
Most users ask Mason Easy Pay for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Location. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Mason Easy Pay Reviews
"Check on order"
Shoe's we're delivered to old address on 2 occasions, I explained this to customer service representative and ordered from catalog that was sent to correct...
"Returned a pair of shoes"
I returned a pair of shoes in December 2022, the return took 4 weeks to show up on my account, I called, and I was told not to make the 1st payment, to wait...
Houston, Texas
Check the status on the order
User's recommendation: when will I be able to order from you all again I paid you all off
Returned a pair of shoes
I returned a pair of shoes in December 2022, the return took 4 weeks to show up on my account, I called, and I was told not to make the 1st payment, to wait until the return was processed and refund. 2 days later I checked my account, there was a $15 late fee and a 50-cent finance charge.
I called Mason Pay again; I was told I would receive a credit. 2 weeks later I checked my account again, the refund had been posted, I was charged a $11 restock fee, another $15.00 late fee and another 50-cent finance charge. I called again. So here we are a year later, made numerous calls to mason pay.
A $60 pair of returned shoes has cost me $175. I was hoping they would do something with the late fees as promised. I called them again tonight; I was told there are no records of me calling them in the past about this account.
Horrible customer service! I would not recommend mason pay to anyone!
Preferred solution: refunded for late fees
User's recommendation: Shop elsewhere
Won't accept my card
Preferred solution: I'm trying to make a payment on my account 24.99
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Coeur D Alene, Idaho
Ordered a pair of shoes still waiting to get them they're supposed to be here tomorrow
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
You Lost my Bslance speak with a Rep regarding my acct
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Billing issue
- Nice products delivered at a fair
- Just the email and billing issue
Preferred solution: Just to be able to get emails in my name not Anthony and be able to pay my bill online
Harrisburg, Pennsylvania
Return
User's recommendation: Be nice snd polite
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bellevue, Washington
Somebody been using my account and I wanna start all over
Doylestown, Pennsylvania
Check on order
User's recommendation: Probably
Marlton, New Jersey
Order status
User's recommendation: Great Company been with them a long time
Dallas, Texas
To speak with a Rep regarding my acct
User's recommendation: DO NOT BUY
Tampa, Florida
Put wrong address in order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Returned a pair of shoes
- Horrible customer service
- Sent wrong size shoe
- Outrageous late fees
Preferred solution: Remove the late fees and give me my credit for the returned shoes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Problem wasn’t resolved, and I kept getting transferred to different people and never got a hold of no one
Preferred solution: Price reduction
User's recommendation: Teach people how to work your phone system better and transferred to the correct people
Brooklyn, New York
I need a book
User's recommendation: THIS IS A GREAT COMPANY
Doylestown, Pennsylvania
I called because I thought that I made a purchase through y'all and it turns out that I hadn't. It was purchased through a BA Mason company and I got the two confused . My apologies to y'all .
About
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Mason Easy Pay is an online footwear store. Mason Easy Pay has a unique payment system incorporated to its website called Mason Easy Pay credit system. At Mason Easy Pay, shoppers will find more than 500 shoe designs for male, ladies having 4 to 18 size as well as children. Apart from every day wear, Mason Easy Pay customers have a wide choice of classic designs, stylish dress shoes, and sports footwear. Athletic shoes department presents a selection of well know brands such Nike, Skechers, Timberland, Stacy Adams as well as New Balance etc.
Mason Easy Pay is ranked 533 out of 4781 in Footwear and Clothing category
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